Single Point of Contact
You look to a Stratix solution to provide visibility into your business. And since we believe in practicing what we preach, we offer our customers 24/7 access to information via sVision, our proprietary web portal. Providing timely information to our customers during the entire project lifecycle – from Proof of Concept to long-term provisioning and repair activities – has established our reputation for total customer satisfaction.
Here is just some of what you’ll find in sVision:
The sVision Dashboard is a powerful hub for Lifecycle management and asset tracking. Using a device’s serial number, find its exact location, owner, repair history and status any time you need to.
Program management features put critical project information right at your fingertips. sVision stores key project documentation, such as service-level agreements, warranties and change orders, so you’ll never need to search for paperwork.
Business support tools such as online invoicing return material authorizations (RMA’s) and even a trend analyses feature, save time, keep you informed, and help you avoid costly errors.